About Your Shipment
Most Creekstone Farms beef and pork products ship frozen. Certain items ship fresh—this will be clearly noted during checkout. Every order is packed in an insulated cooler with frozen gel packs to maintain safe temperatures in transit.
If your shipment arrives with partially thawed items or soft gel packs, please don’t worry. As long as the internal temperature remains at or below 40 °F (4 °C) upon receipt, product quality and food safety are fully preserved.
For best results:
- Refreeze any items you don’t plan to cook immediately.
- Refrigerate and use within 3–5 days if you plan to cook soon.